What does Factory Market OS include?
| Factory Market OS is an all-in-one system combining storefronts, logistics, and data automation. You can sell online, manage deliveries, track customers, and grow sales — all from one connected dashboard. |
Can you help me digitalize my business?
| Absolutely. We guide you through setup, onboarding, and automation — from creating your ShopShop store to managing deliveries with Fast and activating marketing tools through Factory CRM. |
What makes Factory Market different from other platforms?
| Unlike typical marketplaces, we don’t take your data or customers. Factory Market OS gives you full ownership, low commissions, and a network of tools designed to help you scale your own ecosystem. |
Will I have personalized support?
| Yes. Every merchant and partner receives onboarding and continuous support. Our team helps you set up your store, deliveries, and automations, ensuring your business runs smoothly. |
What is ShopShop?
| ShopShop is your online storefront — a headless e-commerce platform that lets you sell across web, WhatsApp, and QR. You can manage inventory, payments, and promotions all in one place. |
What is Fast?
| Fast is our logistics operating system — it helps you assign deliveries, track drivers in real time, and integrate fleets. It’s built for reliability and transparency at every stage. |
How do I start using Factory Market OS?
| Just reach out to our team or request a demo. We’ll help you choose your ideal setup — whether you want to launch a store, manage deliveries, or integrate all modules together. |
Do I own my customer data?
| Yes —. You control all your customer data, channels, and transactions. Our platform is built on transparency and independence, so your business stays truly yours. |
Is Factory Market available outside Costa Rica?
| Yes. While Factory Market started in Costa Rica, our network now supports businesses across Latin America with localized payments, logistics, and language support. |
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